2023 IBAS Disaster Education Day

November 27, 2023


Insurance brokers are often the ‘second call’ after a catastrophe. How effectively brokers serve and support policyholders in their time of crisis and loss can be the difference between a mountain of headache and the creation of lifelong customers.

Join IBAS in Saskatoon (venue TBA) on Monday, November 27, for an afternoon of broker learning and discussion focused on disaster, claims, and remediation. Thanks to our Presenting Partner, Saskatoon Fire & Flood, and Supporting Partners SGI CANADA and 251 Fire Investigations, this event is free for IBAS members and is eligible for three (3) CE credit hours.


1:30 – 1:40 p.m.: Welcoming Remarks

1:40 – 2:40 p.m.: Keynote Presentation: Lessons from Lytton & Beyond
James Heigh, Recovery Manager at the Village of Lytton and City of Merritt, B.C.

2:40 – 2:50 p.m.: Coffee Break

2:50 – 3:50 p.m.: After the Loss: Broker Best Practices for Supporting Insured Repairs
Brennen Mills & Chris Phaneuf, Partners at Saskatoon Fire & Flood

3:50 – 3:55 p.m.: Coffee Break

3:55 – 4:55 p.m.: Navigating Complexity in the Property Claims Process
[Presenter TBA]

Following the event, participants are invited to attend the 2023 IBAS Holiday Mixer, hosted by the IBAS Emerging Brokers Council, beginning at 5 p.m. (venue also TBA). Attendance is free; however, we are encouraging all guests to bring an new, unwrapped toy for Santa’s Anonymous.



Free Registration Register now
IBAS Member Brokers OnlyThis registration type is restricted to members.