Job Description / Duties

Reporting directly to the Team Lead, Individual Product and Sales, this position is responsible for presenting Personal Health Plan offers to potential, new and existing members. The successful incumbent will manage retention of existing customers and potential new Personal Health Plan sales, ensuring the effective processes of the area by handling varied, fast-paced work, subject to shifting priorities in a deadline driven environment.

DUTIES & RESPONSIBILITIES
• Selling Personal Health, Life and Critical Illness Insurance Plans to potential applicants, new and existing members
• Positioning and recommending optional benefits, verifying policyholder information and scheduling payment options
• Identify opportunities for generating new sales and retain existing business by following up on applications and renewals
• Account management of individual policyholders, including the creation of letters, emails, memos, quotes, proposals, applications, renewals and other forms, documentation and reports as required
• Provide clients with a positive member experience by responding to, coordinating and effectively resolving inquiries and/or service challenges in a timely manner
• Meet sales targets, track and forecast data, address and handle cancellation requests, lapse policies and general inquiries
• Respond to correspondence, telephone and email inquiries
• Listen to, analyze, research and offer solutions that are adapted to client needs
• Update and maintain records, compile and verify information
• Work in a team environment to ensure service and sales are executed effectively
• Remain current with product knowledge, trends and technology
• Other related projects and duties as assigned

Qualifications / Required Skills

• Completion of a Post-Secondary diploma or certificate program in a related field at a recognized institution or an equivalent combination of training and experience
• Preference will be given to candidates who have successfully completed the Life License Qualification Program (LLQP) and provincial certification
• Previous experience in the insurance industry or success in a professional sales capacity would be considered an asset
• Strong computer skills and a working knowledge in Word, Excel, and email applications with a proven ability to easily learn new software
• Must possess excellent written and verbal communication skills
• Strong analytical ability, with a commitment to accuracy and timeliness
• Ability to manage multiple competing priorities while meeting frequent deadlines
• Must have strong organizational and problem solving skills
• Strong critical thinking and decision making ability
• Must be service oriented and responsive to our customers
• Commitment to ongoing personal development and continuous learning with willingness to participate in industry training
• Demonstrated ability to work with minimal supervision and within a team environment
• The successful candidate will be required to undergo a background check
• Must be legally entitled to work in Canada on an unrestricted basis

Contact Information

If you are motivated to learn, enjoy working as part of a team and are looking for an opportunity to be part of a progressive, growing company, please apply directly on our Company Website at https://recruiting.ultipro.ca/SAS5000SKBC/JobBoard/ca16fca0-a89e-40d6-a159-7538bb324182/OpportunityDetail?opportunityId=d39b9948-d6ef-43ca-bed2-67929d6a577b

Recruiter's information: Jessica Sobush, email: jsobush@sk.bluecross.ca

Employer Profile

For more than 70 years, Saskatchewan Blue Cross® has been committed to delivering exceptional health and wellness benefits, travel insurance and life insurance solutions to Saskatchewan residents and employers. Founded in 1946, we’ve grown to employ more than 250 people through local offices in both Regina and Saskatoon, we invest meaningfully in communities across our province, and we work with you to ensure you have the peace of mind you need when it comes to your health, wellness and travel insurance needs.

We’re a locally based not-for-profit organization, recognized as one of Saskatchewan’s Top Employers, one of the Top 100 Companies in Saskatchewan, and one of Canada’s Top 100 Brands (as part of the Canadian Association of Blue Cross® Plans).

Every day, our team provides exceptional service to more than 130,000 members driven by:
A Mission: to empower communities on their journey to whole health and wellness. A Vision: for a future of lifelong health and wellbeing for every person in Saskatchewan. And Values that form the foundation of who we are: Empathy, Ambitious, Dependable, Flexible & Disciplined, and Build Community.