Frequently Asked Questions > What services do insurance brokers provide?

What services do insurance brokers provide?

Posted on January 3, 2023

Although insurance brokers are most well known for the sale of insurance policies, brokers may provide consumers a full suite of support and services, including:

  • Pre-sale due diligence, such as assessing needs and obtaining quotes;
  • Explaining terms, conditions, and premium changes (this may include comparing coverages offered by multiple insurers);
  • Providing information on how to reduce or better manage risks;
  • Conducting administrative follow-up, such as providing certificates of insurance;
  • Providing advice and revisions at policy renewal or mid-term, as required (this could require amending policies as a result of material changes, such as the sale of an asset or relocation);
  • Answering your questions — the vast majority of brokerages are well-established in the community, and insurance is their primary business; and
  • Advocating insurance carriers and/or independent adjusters in times of loss to ensure customer claims are handled fairly and ethically.